FREQUENTLY ASKED QUESTIONS

Find answers to common questions about The Guardian Company on our FAQ page.
If you have any additional questions, please reach out to our helpful support team at (256) 532-0650, or fill out our contact form.
Where is The Guardian Company located?
The Guardian Company is conveniently located at 2501 University Dr NW, Huntsville, AL 35816, providing easy access to the vibrant neighborhoods of Downtown Huntsville, Blossomwood, Piedmont, 5 Points, Old Town, Normal, Oakwood, Madison, Research Park, City Center, Twickenham, Jones Valley, and Piedmont.

What are the office hours?
Our office hours are available by appointment.
Feel free to call us at 256-532-0650 to schedule a visit or discuss your storage needs.

What are the access hours?
Access hours at The Guardian Company are from 6:30 am to 10:00 pm, allowing flexibility for our customers to access their stored items.

Am I required to store long-term?
No, we offer flexible storage solutions to accommodate both short-term and long-term storage needs. Whether you need temporary storage or a more extended arrangement, we have options for you.

How do I pay my storage bill?
To make your storage experience seamless, we accept payments through credit/debit cards or ACH transactions. We do not accept cash payments for your convenience.

What documentation do I need to rent a unit?
Renting a unit at The Guardian Company requires a straightforward process. Please bring a valid form of identification, and our team will guide you through the rental process.

How do I rent a unit?
Renting a unit is easy and can be done online, using our on-site automated kiosk, or over the phone. Our user-friendly process allows you to move in today hassle-free.

What items am I not allowed to store?
While we provide versatile storage options, there are restrictions on storing hazardous materials, illegal items, and perishables. Our team can provide guidance on specific items.

What type of storage do you offer?
The Guardian Company offers premium self-storage, commercial storage, and outdoor vehicle parking. Our climate-controlled units and various storage options cater to a range of needs.

What security features do you offer?
The security of your stored items is our priority. Our facility is equipped with security cameras, ensuring a safe and secure environment for your belongings.